Terms & Privacy Policy Introduction

Welcome to Pool Medic, doing business as Patriot Pool Works ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes your name, address, email address, phone number, and other information you provide when you fill out forms on our website or contact us.
  • Usage Data: We may collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the date and time of your visit.
  • Cookies: We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To process transactions and send you related information, such as confirmations and invoices
  • To respond to your comments, questions, and requests, and provide customer service
  • To communicate with you about promotions, upcoming events, and other news about our products and services
  • To monitor and analyze trends, usage, and activities in connection with our services
  • To improve our website and services

Information Sharing and Disclosure

We do not sell your personal information to third parties.

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or a government agency).

Data Security

We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information to us online.

Your Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information by contacting us directly.
  • Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: service@carolinapoolmedic.com

Effective Date: 05/01/2024

By using our website and services, you acknowledge that you have read and understand this Privacy Policy. Thank you for choosing Patriot Pool Works.