Frequently Asked Questions

Does your pool water look cloudy or green? Does your skin itch when getting out of the pool? Your pool may be unbalanced and unhealthy!

Pool Medic answers questions regarding pool water and pool maintenance.


Please Note: all of the responses below, are subject to a variable of conditions. Without a specific testing of the pool’s water no exact conclusion can be identified. These responses are of a general nature and should NOT be considered as absolute.

Why is my pool water green?

A: Algae has taken over because of the high phosphate levels which algae feeds on. The pool lacks an algae preventative and needs a treatment. Also, a significant amount of water from rain or the home's water supply can cause this discoloration.

Why is my pool water cloudy?

A: Microscopic elements from hair, clothing, skin, suntan lotions, oils, body sweat, and environmental elements are fogging the clarity of the water.

Why does my pool have no circulation?

A: The filter system is clogged with elements that have overloaded the filtration. The system needs back washing and perhaps a new cartridge filter or a sand change in your sand filter.

Why does my pool have an odor?

A: The chlorimines are the cause of the odor. These are a build-up of materials in the water that the sanitation products has not broken down and filtered properly.

Why can’t I get a chlorine reading in my pool?

A: Phosphates of high levels will absorb chlorine and dissolve the chlorine reading, although the water may appear very clear. This problem requires 'super chlorination' to break down the chemical cycle.

Why does my pool water burn my eyes?

A: Many times it is the pH that causes this problem. Low pH, which is acidic, irritates the eyes as well as the skin. It also can be a high chlorine level.

Why does my skin itch when I go in my pool?

A: There are many sunscreens that will cause skin irritations when in contact with chlorine. Also, the pH of the pool water may be out of balance or the chlorine levels are too high.

Why does the pool water take the color out of my bathing suit?

A: High levels of chlorine will bleach your clothing. Also, high levels of copper coming from metal treatments or algaecide treatments will attack the colors in your clothing.

Why is my hair green after swimming in my pool?

A: High levels of copper, which is in algaecide treatments, attack coloring agents in hair, especially blonde colorants.

Please Note: all of the responses above, are subject to a variable of conditions. Without a specific testing of the pool’s water no exact conclusion can be identified. These responses are of a general nature and should NOT be considered as absolute.

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